What is an AVC ID and where do I find it?

Your AVC ID identifies your current nbn service. It is "AVC" followed by 12 digits, like AVC000123456789. Find it on a bill from your current provider, usually near your internet details, or in their online account. If you cannot find it, ask them for it. It helps us switch the right service when an address has more than one. Have it? Email it to us with your order reference. On an Opticomm estate the equivalent is called an OAC ID. After the switch you get a new AVC ID from us.