Skip to main content
RedSpeed™

Your protections

Support in situations of domestic, family or sexual violence

How we protect the safety and privacy of customers affected by violence.

Providers must have an accessible statement and trained, operational processes, including safe contact methods, account and privacy protections, and record-keeping.

We are finalising this policy.

We would rather tell you that plainly than publish something we have not properly settled. In the meantime, contact us at hello@redspeed.com.au and we will help you directly, and if your matter is urgent, say so and we will treat it that way.

Contacting us safely

Being finalised. Contact us and we will answer this for your situation directly.

Protecting your account and information

We will not give your address, call records, usage or account details to anyone else on the account without your consent, and we will not tell another person that you have contacted us. If you ask, we can require extra checks before any change is made to your account. If your service sits on someone else’s account, tell us. We will talk you through the options rather than leaving you to work it out alone.

Our people

Being finalised. Contact us and we will answer this for your situation directly.

See also Terms of Service and Privacy.