RedSpeed
Everyday, 50/20
RedSpeed Technologies Pty Ltd · ABN 59 695 633 302
A fixed broadband service provided by RedSpeed Technologies Pty Ltd over the national nbn network. An nbn connection at your address is required; availability is confirmed at order.
What's included
Typical evening speed (7pm–11pm): we do not yet have enough statistical information from our own customers to publish a typical busy-period speed for this plan. We will publish it once we do. We would rather tell you that than quote a number we have not measured.
| Minimum monthly charge | $95 per month |
|---|---|
| Minimum term | 1 month. This is a month-to-month plan with no fixed-term contract. |
| Total minimum price | $95 (one month, if cancelled before the next billing period) |
| Early termination charge | $0. There is no fixed term, so leaving costs you nothing beyond the billing period you are in. No pro-rata refund is given for the remainder of a period already paid for. |
Charges set by nbn that we pass on at cost, if they apply to your address. They are confirmed with you before you order, and most connections attract none of them.
| Standard connection | $0 |
|---|---|
| New development charge | $300.00, nbn's charge for a premises in a new development |
| Professional installation | $165.00, where nbn must send a technician |
| Additional installation | $297.00, a second connection at the same premises |
| Transfer fee | $5.50, moving an existing service to RedSpeed |
All prices include GST and are in Australian dollars.
Usage information. You can view your usage at any time in your RedSpeed account.
Customer service. hello@redspeed.com.au · +61 412 521 711
Complaints. If you are not satisfied, contact us first at hello@redspeed.com.au or +61 412 521 711 and we will work with you to resolve it. If your complaint is not resolved to your satisfaction, you may contact the Telecommunications Industry Ombudsman (TIO): phone 1800 062 058 or online at tio.com.au/making-a-complaint. The TIO is an independent dispute resolution service, free to consumers.